Flight delayed? Canceled? Or just stuck in travel limbo wondering what to do next? You’re not alone. With the Federal Aviation Administration (FAA) cutting air traffic by 10% at 40 of the busiest U.S. airports because of staffing shortages tied to the federal government shutdown, travel disruptions are piling up fast. They are taking a phased approach – 4% reduction starting yesterday (a bestie flew from LaGuardia to O’Hare yesterday and her flight was 4 hours late leaving LGA so slowdowns have indeed begun!), ramping up to 10% by next Friday (November 14th). Further compounding the situation? Air traffic controllers are about to miss their second paycheck (November 12), which could worsen the situation. Even under normal circumstances, travel can be stressful — but right now, it’s chaos.
As someone who’s logged almost two million miles as a Delta Diamond, I’ve learned the secret to staying sane when flights delays and travel disruptions hit: control what you can, plan for what you can’t, and keep your cool when everything else falls apart. This post lays out exactly how to manage flight delays and travel disruptions right now — with a little strategy, a lot of patience, and a touch of Val-style humor. Good luck out there!
Before You Travel – Smart Moves to Stay Ahead
Should You Fly Right Now?
Ask yourself if you really, truly need to fly right now. With the FAA’s 10% air-traffic reduction and the ripple effects that come with it, travel right now isn’t for the faint of heart. If the meeting can be handled virtually or rescheduled, consider it. The best way to handle chaos at the airport is not to be there in the first place.
That said, I totally get that you may HAVE to fly… I’m in the same boat, read on for some helpful tips…
How to Pack and Prepare Before You Leave for the Airport
Now’s the time to pack light and bring your bag onboard. I know that’s tough (I love outfit options too!), but a carry-on gives you control — especially if you change flights. If you check a bag and switch airlines, it must be pulled manually, and that’ll tank your timing. Take a picture of your luggage (in case it goes its own adventure) and drop an Apple Airtag or tracker inside — even in your carry-on if there’s a chance you’ll gate-check it. Finally, charge every device before you leave for the airport — outlets fill up fast when flights are delayed.
How to Spot Red Flags Signaling a Flight Delay
How to manage flight delays and travel disruptions starts by recognizing the warning signs that your flight might be affected:
- Flying through major hubs
- Connecting flights
- Peak travel times
- Already seeing delays at your departure airport
If you check three of the four bullet points, you’re probably going to be affected so it’s time to proactively take the reins to try to minimize the impending challenges.
How to Reroute Your Flight to Avoid Big Airports
If you must fly, think creatively about your route. First, if there is a direct flight, try to get on that route (I know, connecting flights are cheaper BUT if you really need to arrive and there is room on a direct flight, now may be the time to suck it up and pay the extra $).
Another option I’ve used many times: consider using a smaller airport or alternate departure point. While the FAA is finalizing its official list, outlets like Reuters and FlightAware have already identified many affected hubs.
Before you fly, call your airline and ask, “Is there another nearby airport (smaller or less busy) that has your same route?” If so, see if you can be re-booked at that alternate airport — it might cost a fee, but it can mean arriving on time instead of sleeping at Gate B14. Bigger hubs are under heavier pressure right now; smaller airports often have fewer cascading issues and may offer a clearer path forward. Bonus: keep a short list of alternate airports in your phone notes as part of your ‘pre-travel insurance’ plan.
Val’s Tip: As a frequent flyer with Delta (Million Miler, Diamond status), I can tell you that Delta doesn’t have many non-stops out of New Orleans — and with the hot mess unfolding at major airports across the U.S., I’m looking at other airlines to avoid connecting through Atlanta. Sometimes loyalty takes a backseat to logistics.
What to Know About Alternate Airports and Plan B Travel Options
Call your airline and see if you can move to an earlier flight (preferably the first flight out). Even if it costs you a change fee or fare difference, it may be worth it. Earlier departures typically have fewer cascading issues as the plane arrived the night before — giving you a better chance of reaching your destination before the delays start stacking up.
Have a backup plan: know what other airlines serve your destination (or nearby) – when you absolutely have to get to your destination, booking a second “just-in-case” flight may be a great option (buy a first class refundable flight in case your original flight goes). If you’re within a reasonable drive — say four to six hours — consider a rental car. Cars disappear fast once cancellations start rippling through airports. A quick pivot to the highway can save an entire day — and your sanity.
Val’s Tip: I live on Delta’s app. There’s a feature called “Find My Plane” that lets me see exactly where the incoming aircraft is. Last month, while flying out of Raleigh, I saw my plane was delayed long before the airport announced it — which let me jump onto another flight before everyone else started scrambling. Knowledge is power, and in travel, it’s leverage.
How to Build a Smart Travel Schedule
Build buffer time into your schedule. Let key stakeholders know you may face delays and how you’ll communicate updates. Stack your calendar strategically: schedule key meetings for the day after you travel. Let’s be honest — the ‘fly in and head straight to the meeting’ era has been gone for a looonngg time.
How to Use Credit Card Benefits to Your Advantage
If you don’t already have a premium travel credit card with built-in protections, now’s a smart time to explore your options. Look for one that offers trip delay or interruption insurance, lounge access, and reimbursement for certain travel fees. Even if you don’t need the credit, having it on hand for travel emergencies can be a life-saver in the moment.
Quick RIGHT NOW Action List Before Going to the Airport
- Download your airline’s app TODAY
- Screenshot your current reservations
- Check if your credit card has trip interruption insurance
- Sign up for flight alerts
- Research alternate airports near your destination
During Travel – How to Stay Calm and In Control
How to Save Time at the Airport
Another reason to download the airline app is so you can check-in 24-hours before your flight. If you’re not checking luggage, you can go straight to the security line. One less line to stand in is a good thing!
How to Get Through Security with Your Sanity Intact
Arrive early – like SUPER early! And bring your patience with you — it’s going to be rough, folks. Use TSA PreCheck, CLEAR, or Global Entry if you have them. If not, sign up now (approvals are taking months, but it’ll help later). Even if you fly infrequently, having at least TSA PreCheck is worth it to help avoid those massive lines. If you have to check your bag, do so at the outside kiosks (have a few dollars with you to tip the person – I always feel weird if I don’t and I worry my bag will be “misplaced”).
What To Do When Delays Hit
When travel delays happen, how you react determines everything. I’ve already mentioned you should be watching your origin flight even before you get to the airport. If it’s not on your airline’s app, check FlightAware as you can see where your incoming aircraft is. If it’s still on the ground in another city, you know early that you’ve got a problem. That’s your signal to start exploring other options before the masses catch on.

Walk straight to the gate agent (before the crowd builds) and politely ask, “What’s the next confirmed departure time?” Gate agents often have updates long before they hit the screens (although gate agents can also get a bit surly once things start to go south!).
Now, if there is a line to chat with the gate agent, I strongly recommend while you’re standing in line, call the airline as well just in case you get them on the line before making it to the front of the line. I also recommend using your airline’s chat function as that can be faster than waiting for in-person or telephone support.
If you’re looking at an extended delay, this is the time to get strategic. Buy a day pass to an airport lounge if you don’t already have access. It’s a quiet, comfortable place to work, recharge, and breathe. Many travel credit cards reimburse lounge fees for delays — check your benefits and save the receipts.
Another option if you’re stranded: take advantage of your downtime and talk to the folks promoting credit cards at the terminal. In Delta’s hubs, there’s almost always someone offering the airline’s co-branded card. Since you’ve got time to kill anyway, ask what benefits they offer for situations like the one you’re currently in. Some cards provide trip delay insurance, lounge access, or reimbursements that could help you immediately — and they often throw in bonus miles if you sign up right then!
And if you’re within a 4–6 hour drive (or can fly into a nearby airport), consider renting a car to finish the trip. This is where all that earlier prep around alternate airports pays off.
Val’s Tip: There’s a point where waiting it out just doesn’t make sense. If you can get to your destination faster by driving or rerouting, go for it. I once rented a car in Charlotte and drove to Atlanta when my flight was stuck for six hours — and I still made my meeting before everyone else’s plane even took off!
How to Handle a Canceled Flight – With Strategy, Not Stress
Seeing “canceled” pop up next to your flight can make your stomach drop — but this is your cue to act fast, not panic. Your best move is to immediately pull up your airline’s app or website to rebook yourself. It’s often faster than waiting for an agent. You can also reach out via the airline’s chat support or telephone — those channels often move quicker than the in-person lines. This may be another motivator for buying a day pass to a lounge – they can assist with any flights cancellations or delays as well (without as much competition for their attention).
Ask directly about the next available flight, and don’t be afraid to inquire about rebooking through another carrier if it gets you there faster (Be polite but firm, and ask directly: “What’s the next available option, even on another carrier?”). If you choose not to wait for a later flight, U.S. Department of Transportation rules entitle you to a full cash refund — but you must request it. Don’t settle for a voucher unless it truly works for you
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Let me say that again as it’s a fairly new travel policy: The Department of Transportation is requiring airlines to offer full refunds (not just vouchers) even for non-refundable tickets if people choose not to fly!!! |
If you’re stuck overnight, politely ask if your airline offers hotel or meal vouchers. Even if they say the delay was due to weather or staffing, it never hurts to ask. If they don’t offer one, use your travel credit card — many provide trip interruption coverage that reimburses for meals, hotels, and transportation.
Airport hotels can fill up fast when hassle hits and booking directly often gives you the best cancellation flexibility. Before you book a hotel in a disruption scenario, call the property directly and ask two key questions: (1) How full are you right now? (2) What’s the latest time I can cancel without penalty? If the hotel says they have plenty of rooms and your fee-free cancellation window is 24–48 hours before arrival, you might hold off on committing until your flight path is clear.
Seeing “canceled” pop up next to your flight can make your stomach drop — but this is your cue to act fast, not panic. Your best move is to immediately pull up your airline’s app or website to rebook yourself. It’s often faster than waiting for an agent. You can also reach out via the airline’s chat support or telephone — those channels often move quicker than the in-person lines. This may be another motivator for buying a day pass to a lounge – they can assist with any flights cancellations or delays as well (without as much competition for their attention)
Val’s Tip: Screenshot everything — your flight status, rebooking attempts, meal receipts, hotel confirmations — anything that could help you get reimbursed later. Most travel credit cards require documentation, and you’ll thank yourself when you’re filing that claim from the comfort of home instead of the chaos of Gate B14.
How to Lead Through Travel Chaos
Stay calm and professional. Your response is part of your leadership brand. Anyone can get flustered when flights are grounded — but the professionals who stay composed, think ahead, and make smart pivots? Those are the ones people trust.
Your ability to adapt in chaos sets the tone for everyone watching — from your team to your travel companions.
Closing Thoughts
You didn’t rise to leadership so that travel delays could knock you off your game. With the right preparation, you can turn disruptions into opportunities — to demonstrate composure, problem-solving, and strategic thinking under pressure.
After all, leadership isn’t tested when everything goes smoothly — it’s revealed when nothing does.
Prepare ahead. Travel wisely. Lead confidently.
Your advice is spot on, Val!
I have used many of your suggestions during my heavy travel schedules. Once, our flight was cancelled. I went to the desk if that flight was the last flight. She said. “Sort of” I replied that my managers and I have 24 interviews scheduled in Kansas City the next day. “Do you have any flights to position aircraft to depart Kansas City the next morning?” She checked and booked us on that flight. We were the only 7 passengers on that flight! We did not require attention from flight attendants. We interviewed 24 candidates that day, too – and just wanted the sleep.
BRILLIANT move, Bill! And BOOM, you knocked down the company needs! I would expect nothing else from THE Recruiter Guy! Thanks for sharing!
This is so good Val! I can’t count the number of times I have seen a person meltdown on the customer service agent trying to help them, with no more means to control the weather or a broken plane than the person requesting help! I have found the following things help me when traveling:
1. I make plans early as possible and try to go early when I can, rather than a last minute flight that gets me to my destination just in time. If I get there early, I have time to rest, organize, prepare, etc. If I am delayed, I still reach my destination on time.
2. I HATE to pack. I am the world’s biggest procrastinator when it comes to packing and often end up doing laundry and packing in the wee hours of the night before leaving usually around 3am for early morning flights. However, I also try to make life as easy as possible. Rather than driving to the airport, I hire car service. It is so nice to know that once I get in the car I can relax. No more packing. No more worrying about traffic delays, finding parking, etc. I am dropped at the door with my bags. With the price of airport parking, depending on the length of my trip, car service is about the same cost with none of the worry. And when I return from a long trip and day of travel, I do not have to think about making the hour + drive home either!
3. Once I leave home for my trip, my mindset always goes to “I will get there when I am meant to” and I let any delays be a reminder that maybe its not a delay, maybe it is protection over something worse that could have happened. I think everyone would agree that finding a problem with the plane before taking off is much better than the alternative. One time I was with my son who was about 14 at the time. We were going on a beach weekend together but when we arrived at Charlotte for our connection, every flight all day long was cancelled due to weather. He was so upset but I reminded him we were already on vacation, we were almost there and in the meantime there was a Starbucks and we had a deck of cards. We sat and played cards, drank coffee, and most important to any parent – we talked. We still had FUN!! Then we went on to our destination without being upset or stressed.
4. My last go to is to always try and plan something for the hardworking airline employees either at the gate, on the plane, or in the lounge. I will keep a bunch of $5 Starbucks cards on hand and give them to the staff and thank them for their hard work and care of us during our travel. If it brings one person a smile and makes their day better, it is worth every single gift card. About a year ago I took my mom on a surprise birthday trip to NYC for her 81st birthday. This was the year after my step-father passed away so first birthday without him and I wanted it to be really special. I prepared a thank you card with a bunch of gift cards in it, explaining the purpose of the trip, inviting them to be part of the celebration and thanking them for making it amazing for her. They were awesome! They treated her like a queen and she loved it, and so did the flight crew!
5. Mainly, I just always try to remember to stay calm and that the goal is for everyone to get to their destination safely and that I will arrive when I am meant to and everything else will work out.
WOW Kim, I LOVE that idea about having Starbucks gift cards with you! Actually, ALL your suggestions are great, but that one is something I’ve not done before BUT will immediately! FANTASTIC suggestion and I LOVE trying to brighten someone’s day when things are going down the drain. BRILLIANT! Also wonderful that you’re teaching your son how to be resilient and not get caught up in the drama of canceled or delayed flights! It’s just not worth it (nor does it get you to your destination any quicker). I do the extra early timing as well on getting to my destination as that always takes the pressure off. My attitude is definitely something I can control in the midst of chaos! Thanks again for adding your insights! All OUTSTANDING! Val
AMEN to all of the above.
I have a few more. Get a mophie charger that attaches to your phone – you can’t go wrong with this backup power. Preferably one that charges with solar power. Or drop a charged powerbank in your carryon or pocket. Don’t forget your cords (and an AC plug)The extra power will allow you to watch shows or play games or music while you wait – knowing you have standby power if you can’t find a power source while you wait.
Mine has saved me during many a delay.
Ask for a food voucher or hotel reimbursement if you are greatly delayed. Take the professional and kind approach – you will be surprised where that can lead. While you’re at it, ask for lounge access and extra miles for the inconvenience – even if you don’t have the fancy cards that include it.
If you choose to check a bag, put a change of clothes and underwear in your carryon so you have them if needed,
Of course, any medication or any hard to replace items. Thank me later
Make friends with fellow passengers at the gate. If they get info before you do, they will be likely to share if you break the ice with a bit of your travel back story. If not that, they will be good company while you wait.
I love your closing thoughts – we’ve got this!
Oh holy COW such GREAT suggestions Francesca! THANK YOU! I especially love the “make friends with your fellow passengers!” FANTASTIC tip. I’ve also not heard of the Mophie phone charger – will definitely check that out! THOROUGHLY appreciate the additional input! Sadly it’s going to get worse before it gets better (even if they open up soon, it will take time to spiral such a massive system back up to 100%). Good luck (to us ALL!). Val